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Outer Banks Urgent Care
4923 S Croatan Highway  
Milepost 14
Nags Head, NC 27959 (Map)
252-261-8040
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Categories:
» Hospitals & Medical Facilities
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| Value: |  | Service: |  | | | Dr Coverdale was great | | By Guest on 5/16/2012 | | While Dr Coverdale was great, the woman working the desk was totally unhelpful. She needed my medical cards printed but gave no suggestions as to how I would get this. I'm on vacation and don't pack a printer! She seemed as if she didn't want to be bothered. I presented multiple options after talking to my health care provider and finally she allowed me to log in to her computer to print off the documents. I was in tons of pain and just wish she would pretend to care. The dr was awesome and I feel better already but the support staff there is awful. | |
| Value: |  | Service: | | | | The Crud Couple May 9, 2012 | | By Guest on 5/7/2012 | | Don't know where to begin. We apologize for not remembering names, but you know who you are. Wonderful, wonderful service! From the first phone call trying to find your office to saying goodbye to everyone who helped - nicest experience going to a medical facility when feeling yucky. My husband and I had a virus and needed an antibiotic and cough medicine as we were hours away from being completely bedridden while on vacation! Katie, the RN (whose name I can't remember), Linda Coverdale and the gals at the front desk - WOW -we commend you for your promptness, friendliness, knowledge and help! We are back home now and other than an annoying cough that will last another how many weeks, we are well. A big hug to all and thank you again. If we are sick at the Outer Banks again, we will surely come see you guys! | |
| Value: | | Service: | | | | Awesome! | | By Mary on 5/1/2012 | | The Staff, Doctors, and Nurses are awesome! | |
| Value: |  | Service: | | | | Helpful and understanding | | By an NCBeaches Guest on 4/23/2012 | | In August of 2011, my son had an abrupt ending to his day at the beach. While wave surfing, he fell and felt a twinge in his arm. We thought it was just a tendon but within a half hour his elbow swelled to the size of a baseball and he was laughing along with saying, ''mom this really hurts.'' I had issues at another location because as an ex military spouse, my children didn't have the issued ID cards from their father. The staff here was great in trying to assist in receiving the information and when the fax copies came through poor, Dr. Polidoro allowed it to be sent to her private email. I was very greatful, and well my son broke his left medial epicondial. They also called a few days later to check up on Avery. With the situation I was having about insurance and the help they gave my son and myself, if ever again I need their assistance, I'll go there. | |
| 9 of 11 people found this review helpful: | | Value: |  | Service: | | | | unprofessional and untrustworthy | | By an NCBeaches Guest on 11/13/2008 | | As with anything, there is a mix of quality at Urgent. There are some caring and professional individuals, but on average, I was shocked by the poor care provided at UC. The doctor I saw was wearing sweatpants and a dirty t-shirt and gave me incorrect information about my prescription medicine. When I called a week later with an urgent question about my prescription, I only could reach a voicemail and got no call back. | |
| 4 of 5 people found this review helpful: | | Value: | | Service: | | | | Wonderful & Caring | | By Guest on 8/19/2008 | | My family and I have used Dr. Sanchez and his group for several years. Each practioner that we have seen has been kind and caring. They all take the time needed to care for our needs and never make us feel rushed. The office staff is kind and professional and stay patient even when things are hectic in the office. They even return phone calls when we have questions or leave messages. I highly recommend this group for medical care on the Outer Banks. | |
| 3 of 3 people found this review helpful: | | Value: | | Service: | | | | I was glad to get help on a Saturday! | | By Guest on 8/11/2008 | | I caught bacterial conjunctivitis (pink eye) from my nephew this week at the beach. I went into the urgent care center on Saturday at 4:15 and was seen an hour later (not bad at all for a walk-in!) The staff checked me over carefully and gave me the prescriptions I needed. When I called back for advice three days later (Monday afternoon), I received a return call three hours later, and the nurse who called was very patient and helpful. I am very pleased with the level of service I received. | |
| 6 of 10 people found this review helpful: | | Value: | | Service: | | | | WORST PLACE I HAVE EVER BEEN | | By Guest on 8/2/2008 | | I WENT TO THIS FACILITY ON TUESDAY AT 11 AM FOR PINK EYE. ON THURSDAY I HAD A FEVER OVER 101. ON FRIDAY MORNING AT 8AM I CALLED THE OFFICE AND WAS TOLD I HAD TO LEAVE A MESSAGE FOR A NURSE. I DID. ON SATURDAY I CALLED AT 9AM AND WAS TOLD HE WOULD GIVE THEM THE MESSAGE THAT MY EYE WAS NO BETTER. I CALLED AGAIN AG 2PM. IT IS NOT 7PM AND THE OFFICE IS CLOSED AND I STILL HAVE NOT RECEIVED A CALL. | |
| 1 of 2 people found this review helpful: | | Value: | | Service: | | | | Great Docs | | By Obxjeannie on 2/15/2008 | | Dr Sanchez takes his time with you and is very friendly; you do not feel like a number and do not feel rushed. They even called me at home to check on me later in the week. | |
| 1 of 1 people found this review helpful: | | Value: | | Service: | | | | In pain, go here.... | | By Apryl on 11/15/2007 | | This is an excellent facility. I put off going, but wish I had not. I received great care from the front desk to departure!!! | |
| 6 of 7 people found this review helpful: | | Value: | | Service: | | | | Decent away from home place | | By Greg on 7/30/2007 | If you do not have an appointment and/or you are not a ''regular'', then be prepared to wait 1-2 hours (during summer time) to be admitted (if it is not a life threatening visit). They will collect a $100 payment up front if they do not accept your insurance or if you don't have insurance.
The service is very professional. The doctors have good bedside manners and the nurses are good too. They don't just rush you out the door! Noone should like going to see a facility such as this while on vacation, but if you have too, this one on the outerbanks is a good one! | |
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Terms: Outer Banks Urgent Care
Outer Banks Urgent Care, located in Nags Head -- part of the Outer Banks of North Carolina.
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