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Adding new reviews is currently disabled while we work on launching a new website. | 5 of 5 people found this review helpful: | | Value: |  | Service: | | | | Rudeness Beyond Acceptance | | By an NCBeaches Guest on 9/21/2008 | We (a party of 7 - 3 couples/1single - all adults) dined at GiGi's Italian restaurant the week of September 13-20, 2008, while vacationing in Pine Island. I just read another review that described and had resemblance to our biggest complaint of the evening. We all thought our meals were delicious. I had the Veal Piccata and thought it was wonderful so when I read a very negative review from someone else on that dish, I figure the kitchen staff must have honed their skill in preparing it (luckily for me). We also agreed that the prices for the meals were comparable to others of that caliber restaurant.
The one thing we thought was very expensive, however, were the mixed drinks, in particular a Classic Mojito at $14 each. As White Rum (the liquor in that drink) is a moderately priced liquor as opposed to a premium gin or vodka, and the fact that some of us make them all the time, we thought it was outrageously priced. Also, the overall service was slow, and one of the meals was delivered to our table more than 5 minutes after all the other meals were delivered with no mention it was coming - not good organization but we dealt with it (especially the person affected).
In the beginning, we also asked for separate checks (broken down by couple) but were denied that - have never had that problem in more upper scale and lower scale restaurants but we accepted that too. Again, think that was due to poor organization from the staff. But, the 'coup de grace' was when, after getting the bill, we questioned the price of the Mojitos and mentioned the inconvenience of having to break down the bill, that we asked to see the manager. The description from the negative review I had read, that I previously mentioned, was almost to the tee (no pun intended). He was in shorts and tee shirt - assuming he was the manager. He stood his position on the price of the Mojito, which we accepted even though we did not agree, but his rudeness was such that I am amazed they are still in business. A good manager would have patiently listened to his patrons and maybe softened the complaint by making compensation on one of the drinks or maybe a dessert. Instead, he told us to ''pay our bill and ............leave.''
With so many other fine restaurants in that part of the Outer Banks where you are treated with the respect due you, why would we opt for GiGi's. Needless to say, we will not be returning. (And, oh by the way, we did not storm the kitchen to make our complaint heard!) | |
| 2 of 2 people found this review helpful: | | Value: |  | Service: | | Food: | | | Ambiance: | | Wine List: |  | | | Overpriced and Mediocre | | By Debbie on 7/27/2008 | | This was a very expensive and disappointing meal. Food and service are just average. We've had better Italian food at chain restaurants! Menu is very limited - the only person who left satisfied was our 8-year-old who loved the chocolate Gelato! Try some place else! | |
| 2 of 2 people found this review helpful: | | Value: | | Service: | | Food: | | | Ambiance: | | | | Disappointing! | | By an NCBeaches Guest on 7/24/2008 | | We tried Gigi's last week based on the reviews listed here. The service was terrible (we had to ask for bread and water refills).Portions were very small and very overpriced.Our party had to go out for ice cream after, because we were still hungry. | |
| 2 of 2 people found this review helpful: | | Value: | | Service: | | Food: | | | Ambiance: |  | | | Overpriced and not very good | | By Tony on 6/29/2008 | | Food was overpriced and not very good. | |
| 3 of 3 people found this review helpful: | | Value: |  | Service: | | Food: | | | Ambiance: | | Wine List: | | | | Just Incredible | | By ben stiley on 2/11/2008 | | The new owners sure do have thier act together! everything was definitly 5 star. Food defines traditional and coastal Italian! The wine list is broken down by regions of Italy wich is helpful and very reasonably priced. The service could not have been any better! We were with 2 children and they still managed to treat us like a fine dining table! BRAVO! | |
| 2 of 3 people found this review helpful: | | Value: | | Service: | | Food: | | | Ambiance: | | Wine List: | | | | Dinner | | By Guest on 1/4/2008 | | Poor food, service and way over priced. Did not enjoy my evening and will not return. | |
| 2 of 3 people found this review helpful: | | Value: | | Service: | | Food: | | | By sue on 8/20/2007 | | Wondeful dinner. Wonderful service. Make sure if you're visiting the Outer Banks you eat here! | |
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